TERMS OF SERVICE

01 - General Terms

♥ Prices are subject to change based on demand.♥ I have the right to reject any order for any reason.♥ All drawings/paintings will include a subtle sign that you may not remove.

02 - Payment

♥ The currency accepted is USD/PLN and can be paid through PayPal or by BLIK(PLN option).♥ Commissions can be paid either 100% upfront or split 50% upfront and 50% after seeing the finished, heavily watermarked product.

03 - Process&Delivery

♥ The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, amount of characters and other work.♥ Once the piece is finished (and I'll get the full payment) you will receive the full-resolution image. Note that there is no physical product.♥ When it comes to my painterly artstyle, I don't do lined sketches, however, If you want, I will provide you with up to 3 different thumbnails to choose from. Note that this will slow down the process depending on how fast you can respond (I live in the CET time zone).♥ When it comes to my "cartoony" artstyle, you get 3 rounds of changes on the commissioned piece (before me adding flat colors) included in the price. After that I may charge you for changes, no matter of how many times you requested change before that.
(unless a misunderstanding from my side has been made.)♥ A fee may be added if you want something changed on the final product.

05 - Copyright&Usage

I, "Kryptyda" (the artist):

♥I reserve the right to cancel and refund the order at any time for any reason.♥I retain all copyrights over the commissioned artwork.♥ I will NOT claim the intellectual property (IP) of the commissioned artwork (your characters are still yours, etc.)♥ I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.♥ I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

You (the customer/commissioner):

♥ You may upload the commissioned artwork on any website and social channels, but you must link my carrd website.♥ You may NOT profit from the commissioned piece (reselling, redistributing, uploading to POD-services, making prints for selling, etc.).♥ You may NOT alter the commissioned artwork without my (the artist's) consent♥ You retain the rights to the intellectual property (IP).♥ You may NOT use the commissioned artwork for commercial purposes.

The following is considered copyright infringement:

♥ Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.♥ Claiming the artwork as your own.♥ Altering the artwork without my consent.

In some cases, the commercial rights to the image may be purchased.

06 - Cancellation&Refund policy

♥ The buyer is not allowed a refund once I started working on the commission.♥ If you cancel your order before I started it, you can get a full refund.♥ If for any reason I am unable to start your commission you will receive a full refund.♥ The kill fee for cancelling the commission after work has begun is 50% of the commission's price.♥ If the buyer wishes to cancel the commission after the work has started, the buyer can be issued a refund but agrees to pay the kill fee.

Paypal specific:

♥ If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.♥ If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.